Once we have received your full payment and it has been successfully processed in our account, we will immediately begin preparing your order for shipment from our EU warehouse. At that point, the status of your order will be updated to reflect that it has been “Shipped”.

Please note that we adhere to a strict policy of only shipping orders on regular business days, so if your payment is received on a weekend or national holiday, your order will not be dispatched until the next available business day. This is to ensure the fastest possible delivery while also maintaining the integrity of our operations.

You can rest assured that when your order is shipped, it will be packaged with the utmost care and discretion. We utilize 100% private, discreet packaging that contains no external markings, labels or references to the contents or Viking Pharmaceutikals’ website. This allows you to receive your order with complete confidentiality, as we understand the importance of privacy when it comes to sensitive or personal purchases.

Once your order has been shipped from our EU warehouse, you can expect it to arrive at your destination within 3 to 10 business days [3 days domestic and 10 days other EU countries]. The exact delivery timeframe can vary, as it is dependent on a number of factors related to the logistics and operations of the shipping carrier we use.

Providing complete and accurate recipient details is crucial for successful package delivery. Specifically:

• Include the full and correct recipient name so the courier can properly identify the intended recipient.
• Provide the complete and accurate home or apartment address to ensure the package reaches the correct location.
• Supply a valid and correct phone number that can be used to contact the customer if delivery clarification is needed or to notify them of the package’s arrival.
• Ensure someone will be available during the scheduled delivery timeframe to receive the package, preventing it from being redirected to a post office.
• Monitor the package’s status using the tracking number to stay informed of its whereabouts and promptly address any unsuccessful delivery attempts.

We strongly encourage all customers to carefully review and supply this essential delivery information when placing an order. Doing so will help guarantee successful and timely package delivery, avoiding delays or misunderstandings with the logistics or courier services.